Odds are, if you are an attorney that drafts wills, and you happen to run a blog, you’ve written something nasty and catty about “Legalzoom.” We do not like Legalzoom. If estate planners were Jedi Knights, Legalzoom would be our Deathstar. 
The reasons for this are many, and you can get a full-throttled dose of Jedi Knight estate-plannerĀ critiques of Legalzoom here, here, and here. But rather than reiterate the various problems with the giant legal document service, I thought that I would go through Legalzoom’s disclaimer to provide you a glimpse of what kind of service you get from this company.
I’ve linked to the Legalzoom disclaimer here; let’s go over the highlights together, shall we?
Right from the top:
LegalZoom is not a law firm, and the employees of LegalZoom are not acting as your attorney. LegalZoom’s legal document service is not a substitute for the advice of an attorney.
Well, at least they have the decency to remedy a misconception in the fine print. I mean, why would consumers think that Legalzoom provided legal advice? Just because the word “legal” is in the company name, and it was founded by that one O.J. attorney…
LegalZoom cannot provide legal advice and can only provide self-help services at your specific direction… LegalZoom is not permitted to engage in the practice of law. LegalZoom is prohibited from providing any kind of advice, explanation, opinion, or recommendation to a consumer about possible legal rights, remedies, defenses, options, selection of forms or strategies.
So as long you are intimately familiar with Minnesota case law involving will drafting formalities and trust formation, and you have studied the Uniform Probate Code and Minn. Stat. §524, you should be just fine. This is equivalent to saying that if you get hurt or are sick, you don’t need to talk to a doctor, just go to Walgreens.
LegalZoom’s document service also includes a review of your answers for completeness, spelling and grammar, as well as internal consistency of names, addresses and the like. At no time do we review your answers for legal sufficiency, draw legal conclusions, provide legal advice or apply the law to the facts of your particular situation. LegalZoom and its services are not a substitute for the advice of an attorney.
I’m guessing “Legalzoom: now offering Spellcheck!” wasn’t a popular company slogan with the marketing department.
I think that the above paragraph is what bothers me the most. Legalzoom advertises itself as a one-stop resource for legal services. Its commercials make it out to be an attorney-substitute service that satisfies your legal needs at a reasonable price. But its disclaimer makes clear that it is nothing more than a document warehouse. It treats major concerns like “legal sufficiency” as a trivial matter that you as the consumer needn’t worry about, so they simply bury it in the fine print. Once you get to the fine print, though, Legalzoom is very straightforward in its assertion that their documents are in many ways, legally useless.
Although LegalZoom takes every reasonable effort to ensure that the information on our website and documents are up-to-date and legally sufficient, the legal information on this site is not legal advice and is not guaranteed to be correct, complete or up-to-date. Because the law changes rapidly, is different from jurisdiction to jurisdiction, and is also subject to varying interpretations by different courts and certain government and administrative bodies, LegalZoom cannot guarantee that all the information on the site is completely current. The law is a personal matter, and no general information or legal tool like the kind LegalZoom provides can fit every circumstance.
The law is funny that way. There are “jurisdictions,” and it is pretty important that your Will follows the laws in that jurisdiction. But don’t let technicalities like state laws get in the way of your Will drafting.
I will end with this little gem:
LegalZoom is not responsible for any loss, injury, claim, liability, or damage related to your use of this site or any site linked to this site, whether from errors or omissions in the content of our site…. In short, your use of the site is at your own risk.
Confidence inspiring, no?







